What payment methods do you accept?
For your convenience  we accept payment by Visa, Mastercard, American Express, Discover and PayPal through our Secured Shopping Cart.  Sassy Sweet Boutique^TM uses industry standard SSL (Secure Socket Layer) encryption to protect your personal information during transmissions.  We also accept payments in the form of checks or money orders.  Orders paid for by credit card, Paypal and Money Orders will ship out as soon as payment is received. Orders paid for by check will ship out as soon as your check has cleared.  If paying by check or money order please make your payment out to:

Sassy Sweet Boutique
6315-B FM 1488 #121
Magnolia, TX 77354

How do I place an order?
To place an order, click on the "Add to Cart" button next to each item. When you are finished shopping, select the shopping cart link and proceed to check out. First time customers will have the option to register. Registering will allow you to make wishlists and be able to track your orders too! Return customers save time, by simply inserting your username and password. Click here to register now.  If you experience any difficulties in placing an order, please contact us.

What are your Shipping Policies?
Sassy Sweet Boutique's ^TM standard method of shipping is USPS Priority Mail. Packages are shipped Monday-Friday. All orders placed on Saturday or Sunday will be processed the following Monday. You will receive confirmation of you order by email. 

These rates apply to orders sent to the continental United States only. Orders going to Alaska, Hawaii, APO & FPO addresses or U.S. Territories may be subject to additional fees. If there are any additional fees regarding your order you will be notified via email.

Please email us at customerservice@sassysweetboutique.com regarding rates for expedited shipping or international addresses.

How long will it take for my order to ship? 
In Stock items will be shipped anywhere from 24-48 hours. From ship date time, Priority mail takes 2-3 days to deliver.  If you need expedited shipping please contact us for a quote.
 
Do you accept International orders?
Yes, International orders are very much welcomed!

If I am a local customer can I pick my order up?
Local customers may choose to pick up purchases at our studio.  When checking out you may choose the local option and save the cost of shipping. 

Will you send an order confirmation?
Of course! We want to keep you updated on your entire order process. We'll send you an order confirmation letter via e-mail. It includes your order number, and confirms the shipping information you provided us. The e-mail also lists each product you ordered and the price.If you have questions about your order confirmation, contact customerservice@sassysweetboutique.com

Can I track my orders delivery?
You may track the status of your order by clicking here, after which you will have to enter your user name and password. Through this system you will be able to retrieve your entire order history with our online store.

What is your Return Policy?
Sassy Sweet Boutique ^TM  strives to maintain excellent customer service. Should you not be 100% satisfied you may return non-custom orders in new and unused condition within 10 days of receipt. We will credit your payment to you by the method payment was made less shipping fees. Please contact us for a return number to include in your package.

How do I choose between alligator and french clip? 
We recommend using the alligator pinch clips for babies and girls with very thin/fine hair. All of our alligator clips are lined in ribbon to aid in holding the hair. The alligator clips can be used to slide in the hair alone or on top of a ponytail holder once holder has been placed in hair. We use french barrettes that are 2" or 2 1/2" wide. The french barrettes works best in older girls hair and for girls who have thick or long hair.

Do you accept Custom Orders? 
We do accept custom orders....please contact us with your requests and we will provide you with pricing.
 
Are the ends of your bows (ribbon) sealed to prevent fraying?
Absolutely!!  Quality is our #1 priority here at Sassy Sweet Boutique^TM! Each and every little end of every bow will be heat sealed using professional techniques. Your bows will continue to look new year after year with gentle care.
 
Do you have a Privacy Policy?
Absolutely!! Sassy Sweet Boutique ^TM values it's customers and respects their privacy. We do not sell or rent the information you provide to us to third parties. Any information obtained from you is collected in an effort to provide the best customer service, and to inform you of products and promotions.  As a customer of Sassy Sweet Boutique^TM you can become part of our mailing list where you will receive periodic emails about new products and promotions.  If, at any time you would like to be removed from our mailing list please contact us at customerservice@sassysweetboutique.com We will promptly remove you.

Do you accept Rush Orders? 
If you are in a Rush to receive an item please email us first at  customerservice@sassysweetboutique.com to make sure we can accommodate your needs.

Can I ship to another address? 
Yes, you can ship to another address besides your own. Please email us or leave a message in the notes section of your payment with the ship to address.
 
Thank you and we hope you enjoy shopping at Sassy Sweet Boutique ^TM!